Contact the Bereavement Advice Centre


0800 634 9494

Monday to Friday, 9am - 5pm.

Welcome to the Bereavement Advice Centre

You will see our telephone number on every page - please feel free to call us if you want more information about anything you read here. We have an extensive range of information at our fingertips and if we do not know the answer to your question we will research it and call you back within an agreed time frame.

The information on this site relates to England and Wales, and includes some of the differences that apply in Scotland and Northern Ireland. If you require more information relating to Scotland, Northern Ireland or the Isle of Man please call us for assistance.


  • What to do when someone dies

    Important checklists and people to contact.

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  • Death certificates and Coroner's inquests

    Definitions, medical documents, procedures, and the Coroner's powers.

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  • Registering a death and informing others

    The registration process, dealing with assets, and people to inform.

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  • The funeral

    Planning, the ceremony, documents, and what to do after the ceremony.

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  • Probate and legal procedures

    A guide to probate and the regional variations.

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  • Money and tax issues

    Financial support for those left behind, tax, and personal debt.

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  • Coping with grief, and bereavement advice

    Advice for dealing with bereavement, helping others deal with grief, and information for professionals.

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  • Planning ahead

    Wills, funerals, and end of life care.

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  • Personal representatives

    Answers to common questions about personal representatives.

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  • Death Notification Service

    Register for the free service to inform commercial organisations of the death.

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  • Junk Mail Suppression Service

    How to reduce unwanted mail to the deceased and reduce the risk of identity theft.

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