Calling us:

If you are seeking information and advice concerning a death please call our freephone number 0800 634 9494.

The lines are open from 9am to 5pm, Monday to Friday except bank holidays. You will hear a brief recorded message and then speak to one of our advisors.

If you are calling from an overseas and are not able to use an 0800 number please call +44 (0)1789 265077.

Write to us with your comments and questions:

Bereavement Advice Centre
Heron House
Timothy's Bridge Road
Stratford Upon Avon
CV37 9BX

Contacting us

If you are an individual or organisation working with people who are dying or bereaved and need further information about our services please telephone 01789 265077.

Or you can write to us at:

Bereavement Advice Centre,
Heron House,
Timothy's Bridge Road,
Stratford upon Avon,
CV37 9BX.

Downloading literature

We have a variety of helpful literature available to download free of charge, including advice for home carers, completing probate, and what to do when someone dies. More information on the literature can be found on our Resources for professionals page. 

Order literature

To order literature, please download our Order Form, complete, save and then email it back to us on

If you have any issues downloading our order form then try right clicking on the Order Form link above and select "Save Link As.." in menu.